Terms of service
Terms of Service — Shuangfeng Xiangdong Machinery Manufacturing Co., Ltd.
Terms of Service Agreement
Welcome to Shuangfeng Xiangdong Machinery Manufacturing Co., Ltd. (hereinafter referred to as "We", "Us", or "Our"). By accessing and using our website, you acknowledge that you've read, understood, and agree to be bound by these Terms of Service, which govern your access to our website and all related services and content. If you don't agree with any part of these terms, please don't use our website or services.
These terms apply to all visitors and users of our website, including website visitors, business customers, distributors, and partners. Continued use of the website constitutes acceptance of these terms. We may update them at any time, effective immediately upon posting, so please review them periodically.
If you have questions about these Terms of Service, our support team is available to help clarify your rights and obligations under this agreement.
Website Usage Guidelines and Restrictions
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to use the website in any way that violates applicable laws, or that could damage, disable, overburden, or impair the website or interfere with other users.
Permitted Website Uses
Browsing products, requesting quotations, placing purchase orders, communicating project requirements, and managing business cooperation, contacting customer service, and other activities aligned with the website's intended purpose.
Prohibited Activities
The following may result in immediate termination of access and possible legal action:
- Unauthorized System Access — hacking, password mining, or other illegitimate access attempts.
- Malicious Software — transmitting viruses, malware, or other harmful code.
- Data Harvesting — collecting other users' personal information without consent.
- Automated Access — bots, spiders, or scrapers used without our written permission.
- Identity Misrepresentation — impersonating a person or entity.
- Service Interference — spamming, flooding, or otherwise disrupting other users.
- Illegal Activities — fraud, money laundering, or other criminal activity.
Product Information and Descriptions
We aim to keep product descriptions, images, specifications, and pricing accurate and current, though we can't guarantee all content is error-free, and we may correct inaccuracies at any time.
Description Accuracy
Descriptions are based on our manufacturing specifications, technical documents, and product information provided by our engineering team.
Pricing Corrections
If a product is listed at an incorrect price due to a typographical or system error, we may refuse or cancel orders at that price, even after confirmation, and will offer you the option to cancel or proceed at the correct price.
Availability and Stock
Product availability may change without notice, and we may limit quantities per customer or order. If an item becomes unavailable after ordering, we'll offer an alternative or a full refund.
Order Processing and Payment Terms
Order Confirmation
Orders are confirmed after review of product specifications, quantities, pricing, delivery terms, and payment conditions.For customized equipment or OEM projects, production will begin after written confirmation and agreement between both parties.
Payment Terms
Prices are shown in the currency displayed on our website and may change without notice. We accept PayPal and major credit/debit cards, processed through secure, PCI-compliant gateways.
Payment Security
We use encryption and security protocols to protect payment information, and don't store full card details on our servers. All transactions go through PCI DSS–compliant third-party providers.
Intellectual Property and Content Ownership
All content on this website — text, graphics, logos, images, and the compilation of all content — is the exclusive property of Shuangfeng Xiangdong Machinery Manufacturing Co., Ltd. or its content suppliers, protected by applicable copyright, trademark, and intellectual property laws.
Copyright Protection
Content may not be reproduced, distributed, or republished without our prior written consent, except as expressly permitted under these Terms.
Trademark Rights
All trademarks and trade names displayed are ours or their respective owners' — no license to use them is granted without written consent.
Limited Usage License
We grant a limited, non-exclusive, revocable license to use the website for personal, non-commercial purposes only. Reselling, data mining, or commercial exploitation of the website terminates this license.
User Account Responsibilities
If you create an account, you're responsible for keeping your credentials confidential and for all activity under your account.
Account Creation
You must provide accurate, current information and be at least 18 (or the age of majority in your jurisdiction). False information may result in suspension.
- Use a strong, unique password and keep it confidential.
- Don't share your account credentials with any third party.
- Notify us immediately of any unauthorized use or suspected breach.
- Log out after each session, especially on shared devices.
Account Termination
We may suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or legal non-compliance. You may also close your account at any time by contacting us.
Limitation of Liability and Disclaimers
To the fullest extent permitted by law, we and our affiliates, officers, and employees are not liable for indirect, incidental, or consequential damages arising from your use of the website or services.
Liability Cap
Our liability shall be limited to the extent permitted by applicable laws and shall be evaluated based on the specific circumstances of each transaction, including product specifications, contractual obligations, and applicable agreements.
Warranty Disclaimers
The website and its content are provided "as is" and "as available," without warranties of any kind, express or implied.
Indemnification Obligations
You agree to indemnify and hold harmless our company, its affiliates, officers, and employees from claims, damages, and expenses arising from your violation of these Terms, misuse of the website, or violation of any law or third-party right. This obligation survives termination of these Terms and your use of the website.
Website Availability and Changes
We reserve the right to update, modify, suspend, or discontinue website content or services when necessary for business operations, maintenance, or legal compliance.
Governing Law and Dispute Resolution
These Terms shall be governed by applicable laws and regulations.Both parties agree to first attempt to resolve disputes through good-faith communication.If a dispute cannot be resolved amicably, the parties may seek resolution through appropriate legal channels or mutually agreed arbitration.
Modifications to Terms of Service
We may modify these Terms at any time. Material revisions will be posted with at least 30 days' notice before taking effect. Continued use of the website after changes take effect means you accept the revised terms.
Contact Information
If you have questions, concerns, or feedback about these Terms of Service, please reach out — include your name, email, and a description of your question so we can respond effectively.